Skip to Content

Audience Support Services

Find innovative, cost-effective ways to engage with audiences across digital platforms

Social Media Support & Analysis

Trying to figure out how to get your Twitter account verified? Or unsure why your Facebook ads aren’t being approved? You’ve probably wondered how you might be able to get in touch with someone at the big social platforms. We have someone who can help you.

Services include:

About: The mission of the Center for Cooperative Media at Montclair State University is to grow and strengthen local journalism. With the support of outside funding, director Stefanie Murray and her team help members of INN and LION successfully work with the largest social media platforms.

Rate: Free for members of INN and LION. Not available to non-members.

Access social media support


OptinMonster generates more subscribers, leads and sales from the traffic you already have, using pop-ups, registration windows and more. The service works on any platform and is customizable to your organization’s needs. Many of our members have seen great success with OptinMonster — for one organization, their in-story donation field is the most successful donation generation tool they use.

About: OptinMonster has a partnership with INN in which members are eligible to receive 35% off their first term with the service. This either applies to members’ first month or their first year, depending on the term they choose to start with. After the first term, their subscription will auto-renew at the full price. Only one code can be applied per person/account.

Rate: Pricing is based on the number of page views seen across all sites monthly and the number of sites OptinMonster is being used on. The recommended practice is selecting a plan that gives enough page views to cover the normal or expected amount of traffic monthly, with just a bit of wiggle room. For every plan, especially in the case of traffic surges, users will be emailed as they approach the limit of page views for the month, at 75% and around 90%. Upgrade options are available if needed.

Once members sign up, they’ll be eligible for live demos, online documentation and customer service.

Fill out the form here if you’re an INN member interested in the discount code for OptinMonster.

Back to top